Ordering Information

Mission Statement    .    Management Team   .   History   .    Ordering Information

Orders may be entered by phone, fax, e-mail, letter or from our Website. Please order by part number, as this will ensure correct shipment. Note that in many cases a cross-reference is provided to show both our part number and the manufacturer's part number. If the part number is not available, we can usually identify the part from your description and send the correct part. However, we can assume no responsibility for correctness unless ordering by part number.

Ordering Information

Charge Cards
We accept VISA or MasterCard for payment of all orders. C.O.D.
Orders can be shipped C.O.D., The fee for C.O.D. is $5.00.






Non-U.S.A.Customers
Non-USA customers should use VISA or Master card if possible, as the exchange is automatically computed at the most favorable rate. Payment may be made by bank draft or money orders in U.S. dollars.

Shipping Information
Quick Shipment Is Our Goal. If your surface shipment order is received before 1:00 PM Central Time, we will ship it the same day. Air shipment orders must be received prior to 5:00 PM Central Time to be shipped the same day.

NOTICE RACING IS HAZARDOUS
Racing imposes extreme stress on all components involved, and the installation and preparation of racing parts is beyond the control of Taylor Race Engineering, Inc. There is no warranty of any sort, express or implied, on any parts or products, supplies, or services sold by Taylor Race Engineering. If you are not satisfied with an item purchased from Taylor Race Engineering, please let us know and we will do everything possible to make it right. We value your trust and confidence.


To save costs to the customer, the shipping charge is based on the actual UPS or Federal Express charges. No flat rate shipping charge that makes you pay too much on lightweight orders. We also use the least expensive rate offered by UPS and FedEx to insure the lowest shipping costs. Taylor Race Engineering, Inc. will ship Government Post at the customer's request. However, if shipment is made by Parcel Post, the entire risk will be assumed by the customer. Taylor Race Engineering, Inc. will accept no responsibility for non-delivery, loss, delays, or inconvenience.

Emergency
If you have an emergency need, we can ship for delivery to your motel or to the race track. Please check with the motel or race track for the correct UPS or FedEx address before ordering. UPS and FedEx will deliver to many tracks on Saturday.

Returns
Errors in shipping occasionally happen. If we send the incorrect item, we'll be happy to exchange it, and refund your cost of return shipping. If we send what you ordered and it turns out to be incorrect, we will be happy to exchange it. The part must be returned, unused and in the original undamaged packaging, for exchange, credit or refund. A $20.00 charge will be applied for repackaging.
  1. Return Goods Authorization is required. Call for RGA number. Have your invoice available, as the invoice number is required.
  2. Refund or exchange is available only up to 30 days from date of purchase without restocking charge.
  3. A copy of the original invoice with the RGA number must be enclosed with the returned item.
  4. There will be no restocking charge if the error is ours, and the return is made within 30 days of purchase. On all other returns a 15% restocking charge will apply. After 30 days, the restocking fee will apply to all returns.
  5. Any merchandise held over 90 days may not be returned.
  6. Special orders may not be returned for refund or exchange.
  7. Used parts may not be returned for refund or exchange.
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